Web Chat

A live chat widget that actually answers, on brand

Add a fully customisable chat widget to your site, answered instantly by agentic AI — with proactive triggers, file sharing and an in-app SDK for mobile, all landing in the same shared inbox as your other channels.

Support FlowDraft
TRIGGERNew conversation starts
ASKHow can we help you today?
CONDITIONMentions 'refund' or 'order'?
AI ANSWERResolve automatically, or hand off
The problem

A chat widget nobody answers is worse than no widget at all.

A generic embed script gets a bubble on the page, but if nobody is watching it, visitors learn fast that it goes unanswered — and stop bothering.

A web chat widget backed by agentic AI answers instantly, every time — and still looks and feels like it belongs on your site.

Unanswered widget
Agentic AI widget
Features

A widget built to actually get used

On-brand styling, instant AI answers, and everything a modern chat widget needs.

Fully customisable widget

Match colours, position, avatar and greeting to your brand — no generic bubble that looks bolted on.

Agentic AI answers instantly

Visitors get an accurate, grounded answer the moment they open the widget, day or night, with a clean human handoff when needed.

Proactive triggers

Open the widget automatically based on time on page, scroll depth or intent, instead of waiting for a visitor to click first.

File sharing built in

Visitors and agents can share images, PDFs and screenshots directly inside the chat, no separate upload tool needed.

Drop-in install, one snippet

Add one script tag and the widget is live — no engineering project required to get started.

In-app SDK for mobile

Bring the same live chat experience into your iOS and Android app with a native SDK, not just the website.

How it works

Live on your site in four steps

From dropping in a snippet to a widget that answers on its own.

Drop in one snippet

Add a single script tag to your site — no engineering project required.

Why it works

Every visitor gets an answer, not a bubble

Instant, accurate replies keep visitors engaged instead of bouncing on an unanswered chat.

No visitor waits for a reply

Agentic AI answers instantly, so the moment of highest intent — right when someone has a question — never goes cold.

On-brand, not off-the-shelf

Full styling control means the widget looks like part of your site, not a third-party plugin.

Coverage without a live team online

The AI handles visitor questions around the clock, escalating to a human agent only when the conversation needs one.

One inbox for chat and everything else

Web chat conversations land in the same shared inbox as WhatsApp, SMS and email, so nothing lives in its own silo.

Get Started

Put a chat widget on your site that actually works

On-brand, answered instantly by agentic AI, live with one script snippet.

Answers To Your Questions

Live chat widget — frequently asked questions

Yes — colours, position, avatar, greeting message and more are all configurable, so the widget matches your brand rather than looking like a generic plugin.

The agentic AI answers instantly from your knowledge base and site content, and hands off to a human agent inside the same thread when a question needs one.

Yes — set proactive triggers based on time on page, scroll depth or specific pages, instead of waiting for a visitor to click the bubble.

Both. An in-app SDK brings the same live chat experience into your iOS and Android apps, not just your website.

Most sites are live with a single script snippet in minutes — no engineering project required.