EnglishOne platform, many solutions
Messaging, chatbots and AI agents, shaped for your industry and for the exact job your team is trying to do — all from one SMSLocal account.
Solutions built for your industry
Each industry page shows how messaging, broadcasting and agentic AI come together for your sector.
Retail & eCommerce
Order updates, cart recovery and returns handled automatically across every channel your shoppers use.
Travel & Hospitality
Bookings, itinerary changes and multilingual guest support, around the clock, on every channel.
Fintech
Onboarding, transaction alerts and account support, backed by audit logs and access controls.
Education
Admissions, fee reminders and round-the-clock multilingual student support from first enquiry to enrolment.
Media & Entertainment
Ticketing, recommendations and subscriber support campaigns that hold up under peak volume.
Healthcare
Appointments, reminders and patient questions handled with consent-aware, role-based access control.
Insurance
Quotes, claims status and renewal reminders that lift retention and cross-sell performance.
Mortgage
Pre-qualification, document reminders and status updates that move borrowers from enquiry to close.
Telecom
Support, billing and outage notifications at scale, across SMS, RCS, WhatsApp and voice.
Real Estate
Lead capture, listing recommendations and viewing bookings that work around the clock.
Solutions organised by team
Start from the job to be done — every branch links to a solution built for that team.
What every solution includes
Different shapes on top, the same dependable foundation underneath.
Fits your stack
Connects to the CRM, order system or core platform you already run on.
Reporting built in
Delivery, resolution and satisfaction metrics for every use case.
Human-in-the-loop
Every solution escalates cleanly to your team when it needs to.
Compliant by design
Privacy-conscious, auditable workflows built for regulated work.
One platform, two ways to automate
Every SMSLocal solution is assembled from the same parts — the difference is how much reasoning the job needs. Structured, predictable tasks run beautifully on a chatbot. Open-ended requests that touch live data are where an AI agent earns its place.
You do not have to choose up front. Most teams run both side by side and let each handle what it does best.
- Guided, rule-based flows
- Best for FAQs and structured tasks
- Fast to launch on a known script
- Deflects high-volume, repetitive questions
- Reasons over live data and tools
- Handles open-ended, multi-step requests
- Takes actions, not just answers
- Hands off to a human with full context
Find your solution
Tell us the industry or the job to be done — we will map it to the right channels, flows and agents.
Solutions — frequently asked questions
Products are the building blocks — channels, chatbots and AI agents. Solutions show how those blocks come together for a specific industry or team.
Either works. Pick your industry for a pre-shaped starting point, or pick by team if a specific job — support, sales or bookings — is what you are solving first.
Yes. Every solution runs across WhatsApp, SMS, web, voice and social from one account, and can route work between support, sales and operations.
No. Most solutions pair a chatbot for structured flows with an AI agent for open-ended, multi-step requests, with clean handoff to your team.
Tell us the industry or the job to be done and we will map it to the right channels, flows and agents.