EnglishAgentic AI for retail that closes the loop, not just chats
Answer product questions, recover abandoned carts and resolve order issues automatically — across WhatsApp, SMS, RCS and web chat, with a human handoff when it truly matters.
This one pairs perfectly — in stock and ships with your order:
Most retail chat tools stop at “let me check on that for you.”
A live agent still opens three tabs to check an order, and a scripted chatbot just repeats your FAQ page. Flip the switch to see what changes.
Built for online stores
Order status & tracking
Answers "where's my order?" instantly from live store data, with a live tracking link — no ticket, no waiting.
Cart recovery that converts
Follows up on abandoned carts on WhatsApp and SMS, answers the objection, and walks the shopper back to checkout.
Guided product discovery
Understands what a shopper wants, recommends from your live catalogue, and guides them to the right product and checkout.
Returns & refunds
Handles return requests end to end — checking eligibility, generating the label, and issuing the refund right inside the chat.
Back-in-stock & alerts
Notifies shoppers the moment a product is restocked, and sends offer, loyalty and shipping updates on their channel.
Live in four steps
From connecting your store to recovering your first cart, with no scripting required.
Connect your store
Link Shopify, WooCommerce or your commerce platform along with WhatsApp, SMS and web chat.
Support that scales with your busiest day
Peak traffic stops being a staffing problem — the agent handles the surge, and your team handles the exceptions.
Never miss peak traffic
Handles Black Friday-level volume the same way it handles a quiet Tuesday — no queue, no dropped chats.
Recovers revenue automatically
Cart and browse-abandonment flows run without a marketer touching a send button.
Fewer WISMO tickets
"Where is my order" resolves itself — the agent pulls live tracking data and replies instantly.
Consistent brand voice
Every channel answers from the same product catalogue and policy data, so nothing contradicts your site.
Turn support into a revenue channel
Deploy an agentic AI retail agent across your storefront, WhatsApp and SMS in days, not months.
Agentic AI for retail — frequently asked questions
Yes. Connected to your commerce stack, it initiates the return, generates the label link and updates the order record — inside the conversation.
It integrates with Shopify, WooCommerce and most major commerce and helpdesk platforms via our 200+ integrations and open REST API.
Every broadcast respects opt-in status and includes STOP/HELP handling automatically, so campaigns stay compliant by default.
Both — it can recommend complementary products based on the cart or order it is already looking at, without feeling like a pop-up ad.
The agent scales with volume automatically since it is not a human queue — response time stays sub-second regardless of traffic.