Travel & Hospitality

Agentic AI that keeps travellers moving, in any language

Handle bookings, itinerary changes and guest questions the moment they come in — across WhatsApp, SMS and web chat, with proactive alerts before travellers even have to ask.

The problem

Most guest support is just “where’s my booking?” on repeat.

The same handful of questions pile up in a queue — while a travel agent resolves them instantly, connected to your real itinerary data.

Ticket queue growingManual booking support
A flight delay means calls
Same question, every time
Rebooking stuck at check-in
Gate changes reach guests too late
Travel AI agent
  • Itinerary status answered instantly
  • Rebookings and cancellations handled end to end
  • Guests guided in their own language
  • Delays and gate changes alerted automatically
Features

Built for travel and guests

Booking automation
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Aug 14 – Aug 18 · Deluxe Sea View
How it works

Live across every booking channel in four steps

From connecting your booking system to alerts that run themselves.

Step 01 of 04

Connect your booking system

Link your PMS or booking platform along with WhatsApp, SMS and web chat.

Why it works

Guests get answers, your team gets their time back

Routine itinerary questions resolve automatically, freeing your team for the bookings that need real judgement.

No timezone gaps

A guest asking about check-in at 3am gets the same instant, accurate answer as one asking at 3pm.

Fewer missed connections

Automatic delay and gate-change alerts reach travellers before they even have to think to ask.

Frees your agents

Routine itinerary questions resolve themselves, so your team can focus on the complex rebookings.

Consistent everywhere

One agent trained on your policies answers the same way whether the guest is on WhatsApp or the web.

Get Started

Give every traveller a 24/7 booking desk

Deploy an agentic AI travel agent across chat and broadcasting in days, in every language your guests speak.

Answers To Your Questions

Agentic AI for travel and hospitality — frequently asked questions

Connected to your booking system, it can rebook, cancel and confirm changes directly against live availability, not just describe the policy.

Yes — it detects language automatically and replies naturally, without routing to a separate bot or human per language.

Yes, broadcasting integrates with itinerary data to push timely SMS, WhatsApp or RCS updates without a person triggering each one.

It escalates to a human agent inside the same thread, with the full conversation and booking history attached.

Most travel and hospitality teams connect their booking system and are live across chat channels within days.