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Channels

Every messaging channel your customers use, in one platform

SMS, WhatsApp, RCS, Voice, Instagram, Messenger, Viber, Telegram, Apple Messages, LINE, KakaoTalk, email and virtual numbers — one account, one inbox, one customer record.

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12+Channels
1Shared inbox
100+Countries
1API & bill
Why one platform

A vendor per channel is a silo per channel.

Add a tool for WhatsApp, another for SMS, a third for social, and each one arrives with its own login, its own inbox and its own blind spots — and none of them know the customer already messaged you somewhere else.

SMSLocal runs every channel on one platform — so a broadcast, a reply and a call are all part of one conversation, with one record and one bill behind them.

A vendor per channel
  • A separate login and inbox for each channel
  • Customer context scattered across tools
  • A different API and bill every time
  • No fallback when a channel can’t reach someone
One SMSLocal platform
  • Every channel in one shared inbox
  • One customer record, full history
  • One API, one wallet, one invoice
  • Automatic fallback across channels
Explore channels

Pick a channel, or run all of them

Every channel below shares the same inbox, reporting and customer record.

SMS & broadcasting05
Bulk SMSHigh-deliverability SMS at scale for marketing, alerts and OTP.
SMS APIProgrammable SMS for developers — REST API with delivery webhooks.
OTP & verificationFast, reliable one-time passcodes for signups and logins.
WhatsApp broadcastingOne broadcast to your whole opted-in list, each in a personal 1:1 thread.RCS broadcastingBranded, verified rich messages at scale — with automatic SMS fallback.
Chat & social apps09
WhatsApp Business APIOfficial, verified WhatsApp with broadcasts and two-way chat.Instagram DM APIAutomate and manage Instagram DMs for support and sales.Facebook MessengerPersistent menu, quick replies and AI for your Facebook Page.Viber BusinessVerified broadcasts and two-way chat, plus Viber voice calls.Telegram for BusinessBots, buttons and broadcasts on Telegram, fully hosted for you.Apple MessagesNative iMessage chat with list pickers and Apple Pay.LINE BusinessFlex messages, rich menu and loyalty for your LINE account.KakaoTalk BusinessAlimTalk notices and FriendTalk broadcasts on a verified Kakao Channel.Social media inboxEvery social DM and comment in one shared team inbox.
Voice, numbers & email03
Voice callingCloud voice — IVR, routing, recording and a programmable API.Virtual numbers (DID)Local, toll-free & mobile numbers in 100+ countries, voice + SMS.Email APITransactional and bulk email, combined with SMS in one API.
One platform underneath

What every channel shares

Whichever channels you switch on, they all sit on the same unified layer.

One shared inbox. Every channel lands in a single team inbox — no app-switching, nothing missed.

One customer record. Each conversation ties to one profile with full cross-channel history.

Unified reporting. Delivery, opens and replies across every channel in one dashboard.

Automatic fallback. Unreachable on one channel? The same message still lands on another.

One API & one bill. Reach every channel from a single API, wallet and monthly invoice.

Compliant by default. Verification, opt-in handling and sender rules managed on every channel.

Experience Their Journey

Teams running every channel from one place

We started with SMS, added WhatsApp, then RCS — all from one account. No new vendor, no new login, and one inbox for the lot.
ASAnaya SharmaHead of CRM, Retail
Voice and messaging on one platform meant a single API to learn and a single bill to reconcile. It quietly removed a whole category of work.
LMLucas MeyerCTO, Logistics
When a channel can’t reach someone, the fallback just handles it. We stopped thinking about device support entirely.
GOGrace OkoroLifecycle Marketing Lead
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Find the right channel mix for your business

Tell us who you're trying to reach — we'll suggest a starting point across the channels that fit.

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Answers To Your Questions

Channels — frequently asked questions

As many as you need — most teams run SMS plus two or three chat channels like WhatsApp, RCS or Instagram, and add voice or virtual numbers from the same account.

Yes. Every channel lands in one shared inbox with one customer record, so agents and bots never work from a blank screen or lose context.

Yes — send a broadcast that tries RCS first and falls back to SMS, or run WhatsApp and email side by side for the same audience.

It is. Every channel is reachable through a single API and billed from one wallet, so there is no separate vendor or invoice per channel.

Most businesses start with bulk SMS or WhatsApp, then add other channels as they need reach in more of the places customers already are.